Verifying Your www999 Account
Account verification at www999 protects your balance and keeps your withdrawal path clear. We ask for documents that confirm your identity and your ownership of the wallet you use. A valid national ID — your NID card — is the primary document. If your NID name does not exactly match your wallet registration, we may ask for a supporting document such as
a utility bill or mobile account statement. Submit clear photos through the verification section of your account settings. Verified accounts have no withdrawal hold on the wallet-match check, which speeds up every payout that follows.
- Open account settings — Go to account settings and find the Verification section. It shows which documents are still needed.
- Upload your NID — Take a clear photo of your National ID card — both sides — and upload directly from your phone camera.
- Confirm wallet ownership — If your NID name differs from your bKash, Nagad or Rocket registration, add a supporting account statement.
- Verification confirmed — Once our team approves the documents, your account is fully verified and withdrawals process without the extra hold step.